The customer arrives at the pick-up location, where they complete the necessary paperwork, provide identification and payment information, and receive the keys to the rental vehicle
providing customers with the convenience of picking up their rental vehicles directly at an airport location. if they provide their flight details, including the flight number and arrival time.
We establishes a dedicated emergency hotline that customers can call in case they encounter a problem with the rental vehicle. This hotline should be staffed by trained representatives who can assist customers with their issues.
When customers book a rental vehicle online or through other channels, make sure the pricing details are clearly displayed. This includes the base rental rate, any additional fees, taxes, and surcharges.